When you use our service
When you're using our website, we track your usage which includes statistics such as which pages you visit and how much time you spend on them. This information may include but is not limited to IP address, geolocalisation information, browser type and information about the use of our website, including a history of the pages you view.
If you create an account, we ask for information including but not limited to: your email, your name or what company you work for. This information is used to personalize your experience or send you onboarding emails and invoices. If you become a paying customer, we will collect your payment card information. When using our Chrome Extension, we will collect links to Ads you'd like to save.
When you contact our support
If you reach out via email or chat, we keep conversations and other data you might send during those exchanges. When you delete your account, those conversations are removed after a period of up to 6 months.
How we use your data to provide our services
When creating an account, you agree to our Terms of Service which allows us to process your data to give you access to Adison.
To improve the User Experience
We're looking at usage patterns and various statistics to understand what to improve on Adison.
We’re also using the data that goes through our services to improve the services themselves.
To offer customer support
We provide customer support via email or chat, to help you take full advantage of our service or fix any problem you encounter.
To fight fraud
There are always bad actors on the web: We actively fight credit card fraud and misuse of our services.
To market new services
Regularly, we launch new services. We’ll let users know about those releases if they have asked us to keep them up to date.
You have the following rights in relation to the personal data that we hold about you:
Update, correct and delete your information
If you're a user of our service, you can log in to your account and update your information directly there.
Removing your data
If you have any concerns, please reach out first so we can help: firstname.lastname@example.org
The browser extension allows us to provide a seamless experience with a single button to export Facebook Ads to your Adison dashboard.
To facilitate the ad saving, the extension (upon your consent) securely transmits the Facebook Ad URL you'd like to save.
The Chrome Extension will open a tab to authenticate your extension to allow for proper saving of ads.